Terms of service

Prices

We reserve the right to alter prices at any time. It may be necessary to change prices either up or down, from time to time. Any changes will be confirmed to you at the time of ordering.

Receipt of order confirmation

Once you have placed an order with us you will receive a receipt confirmation email. This should be kept in a safe place as we may ask you for information from it in any correspondence. If you do not receive this email please contact mikepinkneyprints@gmail.com and we will investigate and confirm that your order has been placed successfully.

Availability of goods

All items are subject to availability. We will inform you as soon as possible if goods you ordered are not available.

Delivery

Deliveries in the UK will be made by the Post Office Royal Mail or ParcelForce. For costs please view our Delivery and Returns page.

Returns

Under the Consumer Contracts (Distance Selling) Regulations 2000, you are entitled to cancel your contract by giving us notice before you receive the goods or within 7 working days of receipt of the goods. If you wish to exercise this right prior to dispatch of goods please email mikepinkneyprints@gmail.com.

If you are unhappy with the goods for any reason, just send them back to us (unused and undamaged with the original packaging) within 28 days and we’ll refund or replace them.

Postage, packing and insurance incurred in the delivery of the goods to you are direct costs and cannot be refunded except where an item is faulty, or the delivered order is incorrect.

Refunds will be made via the same payment method of payment used to purchase the goods once we receive the goods back from you at our premises.

If you are not able to return the goods in a perfect condition or without the original packaging, then we may charge you for any reduction in value of the goods as a result.

You will be responsible for all returned goods until they reach our premises. We strongly advise that you obtain proof of postage certificate or other means of verifying carriage to our premises when returning any part of your order.

None of the above will affect your statutory rights.

Our return address is: Returns, Mike Pinkney Prints, 8 Burnland Terrace, Hexham, Northumberland NE46 3JT.

Colour and dimensions

While every effort has been made to show items accurately on our website, slight variations may occur.

Please note there may be variations in colours dependant on the calibration and settings of individual computer screens. 

All measurements are quoted as accurately as possible.

Copyright

All rights, including copyright, for this website are owned and licensed to Mike Pinkney Prints.

Any use of this website, its images or content, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without permission of Mike Pinkney Prints.